|✩✩✩✩✩ February 2022 Joshua
My brother and I went in today last minute just before they were closing, they graciously accepted us and gave us the full works, Hugo's attention to detail and professionalism was unparalleled compared to the 4 other establishments we went to prior. Excellent selection also, highly recommend and if possible ask for Hugo, you won't be disappointed.
✩✩✩✩✩ January 2021 Joanne
Please, please support this wonderful store as the service was excellent. The gentleman who runs the store clearly knew everything about his product & look. Highly recommended
✩✩✩✩✩ November 2020 by Liam
I would like to let you know of some excellent customer service a received from your Newmarket store last week.
✩✩✩✩✩ 2019 by Greg
Great event. "Mozart" was excellent fit although didn't help my piano playing. Thanks FC - very professional
✩✩✩✩✩ 2018 by Willy
Popped in this morning to have a suit fitted for a wedding this afternoon. Jazz was extremely helpful in picking out pants, waistcoat, bow tie and a shirt. She knew exactly what colours suited me. I was in and out within 20 minutes and walked out a very happy customer. I will definitely recommend Frank Casey to friends and family. As someone who works extensively in customer service, it's always a pleasure to experience quality customer service from someone who knows their product and is willing to go the extra mile.
✩✩✩✩✩ 2015 by Antony
✩✩✩✩✩ 2014 by Tim Howarth
Last year, ball season I got my suit from Frank Casey Takapuna. I got taken to the Newmarket branch this year and was greeted and helped by Joanna. She gave the best service I have ever had, she was super friendly, easy to get along with and allowed me to take my time trying out different combos and encouraged me to take my time deciding. She helped me pick out a suit I loved and tried her best to fill my request on bow ties/pocket square particulars. I ended up having an amazing ball and winning ball king thanks to Jo and her amazing assistance! I would gladly travel from where I live to Newmarket just to receive service like Jo's!
✩✩✩✩ 2013 by H. Neville
Fantastic-prompt, efficient service everytime!
✩✩✩✩✩ 2013 by Roi Fernley
Excellent, great service and fitting was on the mark!
✩✩✩✩✩ 2013 by Murray Watson
Suit Hire Auckland – Newmarket is Awesome!!!
✩✩✩✩✩ 2013 by Dave Clark
Very friendly and helpful..
✩✩✩✩✩ 2013 by James Mold
Prompt. Professional but relaxed
✩✩✩✩✩ Sep 24, 2013 by Bayes
Great work all around. 5 Stars! - Bayes
✩✩✩✩✩ 2013 by Nai Pholprasel
All good. From Nai Pholpragerl of Howick
✩✩✩✩ 2013 by Dan Burton
Very friendly & particular service. Listened to our needs & what we wanted. Honest, open & pleasant
✩✩✩✩ 2013 by Manek Palasram
Andre @ Khyber Pass was very helpful. He knew my requirements. New suits as well for black tie dinner.
✩✩✩✩✩ 2013 by Mark Bishop
Jaleesa was fantastic and very helpful! Thanks for the great service A+
✩✩✩✩✩ 2013 by Andrew Norman
I wanted to send an email to say thank you so much for all your help with the suit hire for my wedding on July 20th. We had an amazing day, and everyone looked really good in their suits.
✩✩✩✩✩ 2012 by Freda Wilcox
Excellent and Efficient Service! Very professional.
✩✩✩✩✩ 2012 by Rebecca Bush
✩✩✩✩ 2012 by Matt Sheen
Suburb: New Windsor
Great Service, Friendly Faces
✩✩✩✩✩ 2012 by Julian McEntee
✩✩✩✩✩ 2012 by Josh
Had a great experience at the store, would definitely recommend it for anyone working in the CBD!
On Wednesday 30th December a group of us came in to hire suits for a wedding on the 11th of January. The young woman (Emma) who looked after us was a super star. Not only did she help us find exactly what we need and provide us with excellent customer service, but the way she confidently negotiated the state of the father of the groom was outstanding. The father of the groom is in pretty bad shape as he has terminal cancer. He has a morphine pump and multiple lure sites as well as issues with mobility and the woman who served us deftly maneuvered around all of these issues whilst helping him with his suit sizing and trying on as if she’d done it a thousand times before and there was nothing out of the ordinary. The confident way she dealt with this was such a blessing for us as a group. There was no fuss made of any of it. I would like to say a heartfelt thanks for normalising our experience even though was potentially actually quite nerve wrecking for you. And for making us feel totally welcome and completely ordinary.
✩✩✩✩✩ 2015 By Greg Robb
Suburb: Tauranga / Newmarket
It was my great pleasure to have Jas (Newmarket) go to great lengths to save my wardrobe malfunction tonight. She exhibited fantastic customer service and it was so nice to be the recipient. Please allow her to explain why she finished late on Thursday night.Thanks,
✩✩✩✩✩ 2014 by F Samuels
Just wanted to drop a thank you note to the lovely Tess (Takapuna), who helped my son select his ball outfit. You were so helpful, pleasant and had the patience of a Saint. You are fantastic at your job, and Wow you made my son look very handsome. Thanks again Tess.
✩✩✩✩✩ 2014 by Kevin Kwan
Just want to say Jo from the Newmarket branch is such an awesome staff member!! I came in during lunchtime in a rush to sort out hiring a suit for the weekend and she was the friendliest, most genuine and helpful staff I've seen for a very long time - not just within suit hiring industry but in Auckland as a whole. She was very thorough in every measurement detail and helped me decide what looked the best, she didn't get annoyed when I couldn't make up my mind..
✩✩✩✩✩ 2013 by Bhoo Gautam
Fantastic team. Superior, fast and friendly service. Highly recommended. Thanks guys for making my decision so easy and making me look good for my event.
✩✩✩✩✩ 2013 by Matt Hicks
Very Professional.. Matt Hicks
✩✩✩✩✩ 2013 by M Simich
Suburb: Mairangi Bay
Outstanding Service - Efficient and Appreciate the delivery to home. Thank you
✩✩✩✩✩ 2013 by AYLWARD
I found the particular staff member that served me to be very professional in understanding the activities I went through.
✩✩✩✩✩ 2013 by R. LAND
Suburb: Army Bay
Very Helpful, Professional. Thank You
✩✩✩✩✩ 2013 by Bastin
Quick & Easy with details on file.
✩✩✩✩✩ 2013 by Matt
Fantastic - Exceptional Service
✩✩✩✩✩ 2012 by Quickfall
Excellent. Very helpful and efficient service.
✩✩✩✩✩ Sep 18, 2012 by Meegan A.
Fantastic + helpful
✩✩✩✩✩ 2012 by A McFayden
Seamless service. Excellent.
✩✩✩✩✩ 2012 by Jonathan
Suburb: Castor Bay
The suit was comfy, perfect fit. The staff were nice and helpful.
✩✩✩✩✩ 2012 by Matthew
The suit was brilliant, current and tailored to fit perfectly. Everything was already ironed and tie was tied. Exceptional.
✩✩✩✩✩ 2012 by Dillon
Very impressed, good excellent service.
✩✩✩✩✩ 2012 by T Gunn
Helpful, courteous. Very efficient. Thank you.
✩✩✩✩✩ 2012 by Bryn T
Suburb: Castor Bay
Good suit, good fitting.
✩✩✩✩✩ 2012 by James Bishop
Smooth, easy, enjoyable
✩✩✩✩✩ 2012 by Cameron Brown
Great, easy to organise, great suit + service