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✩✩✩✩✩ November 27th 2018 by Liam Suburb: Auckland I would like to let you know of some excellent customer service a received from your Newmarket store last week. ✩✩✩✩✩ March 1st 2018 by Greg Suburb: Auckland Great event. "Mozart" was excellent fit although didn't help my piano playing. Thanks FC - very professional ✩✩✩✩✩ March 16th 2016 by Willy Cox Suburb: Newmarket Popped in this morning to have a suit fitted for a wedding this afternoon. Jazz was extremely helpful in picking out pants, waistcoat, bow tie and a shirt. She knew exactly what colours suited me. I was in and out within 20 minutes and walked out a very happy customer. I will definitely recommend Frank Casey to friends and family. As someone who works extensively in customer service, it's always a pleasure to experience quality customer service from someone who knows their product and is willing to go the extra mile. ✩✩✩✩✩ October 21, 2015 by Antony Peterson Suburb: Newmarket
✩✩✩✩✩ June 22, 2014 by Tim Howarth Suburb: Glenfield Last year, ball season I got my suit from Frank Casey Takapuna. I got taken to the Newmarket branch this year and was greeted and helped by Joanna. She gave the best service I have ever had, she was super friendly, easy to get along with and allowed me to take my time trying out different combos and encouraged me to take my time deciding. She helped me pick out a suit I loved and tried her best to fill my request on bow ties/pocket square particulars. I ended up having an amazing ball and winning ball king thanks to Jo and her amazing assistance! I would gladly travel from where I live to Newmarket just to receive service like Jo's! ✩✩✩✩ Nov 18, 2013 by H. Neville Suburb: Birkenhead Fantastic-prompt, efficient service everytime! ✩✩✩✩✩ Oct 17, 2013 by Roi Fernley Suburb: Newmarket Excellent, great service and fitting was on the mark! ✩✩✩✩✩ Oct 11, 2013 by Murray Watson Suburb: Newmarket Suit Hire Auckland – Newmarket is Awesome!!! ✩✩✩✩✩ Oct 03, 2013 by Dave Clark Suburb: Epsom Very friendly and helpful.. ✩✩✩✩✩ Oct 02, 2013 by James Mold Suburb: Manurewa Prompt. Professional but relaxed ✩✩✩✩✩ Sep 24, 2013 by Bayes Suburb: Ellerslie Great work all around. 5 Stars! - Bayes ✩✩✩✩✩ Sep 23, 2013 by Nai Pholprasel Suburb: Howick All good. From Nai Pholpragerl of Howick ✩✩✩✩ Sep 21, 2013 by Dan Burton Suburb: Remuera Very friendly & particular service. Listened to our needs & what we wanted. Honest, open & pleasant ✩✩✩✩ Sep 17, 2013 by Manek Palasram Suburb: Auckland Andre @ Khyber Pass was very helpful. He knew my requirements. New suits as well for black tie dinner. ✩✩✩✩✩ Sep 16, 2013 by Mark Bishop Suburb: Howick Jaleesa was fantastic and very helpful! Thanks for the great service A+ ✩✩✩✩✩ Aug 12, 2013 by Andrew Norman Suburb: Newmarket I wanted to send an email to say thank you so much for all your help with the suit hire for my wedding on July 20th. We had an amazing day, and everyone looked really good in their suits. ✩✩✩✩✩Oct 23, 2012 by Freda Wilcox Suburb: Newmarket Excellent and Efficient Service! Very professional. ✩✩✩✩✩ Oct 16, 2012 by Rebecca Bush Suburb: Pukekohe Great! ✩✩✩✩ Oct 11, 2012 by Matt Sheen Suburb: New Windsor Great Service, Friendly Faces ✩✩✩✩✩ Oct 11, 2012 by Julian McEntee Suburb: Epsom Excellent. ✩✩✩✩✩ Aug 02, 2012 by Josh Had a great experience at the store, would definitely recommend it for anyone working in the CBD! |
Suburb: Newmarket On Wednesday 30th December a group of us came in to hire suits for a wedding on the 11th of January. The young woman (Emma) who looked after us was a super star. Not only did she help us find exactly what we need and provide us with excellent customer service, but the way she confidently negotiated the state of the father of the groom was outstanding. The father of the groom is in pretty bad shape as he has terminal cancer. He has a morphine pump and multiple lure sites as well as issues with mobility and the woman who served us deftly maneuvered around all of these issues whilst helping him with his suit sizing and trying on as if she’d done it a thousand times before and there was nothing out of the ordinary. The confident way she dealt with this was such a blessing for us as a group. There was no fuss made of any of it. I would like to say a heartfelt thanks for normalising our experience even though was potentially actually quite nerve wrecking for you. And for making us feel totally welcome and completely ordinary. ✩✩✩✩✩ June 24, 2015 By Greg Robb Suburb: Tauranga / Newmarket It was my great pleasure to have Jas (Newmarket) go to great lengths to save my wardrobe malfunction tonight. She exhibited fantastic customer service and it was so nice to be the recipient. Please allow her to explain why she finished late on Thursday night.Thanks, ✩✩✩✩✩ June 26, 2014 by F Samuels Suburb: Westlake Just wanted to drop a thank you note to the lovely Tess (Takapuna), who helped my son select his ball outfit.You were so helpful, pleasant and had the patience of a Saint.You are fantastic at your job, and Wow you made my son look very handsome.Thanks again Tess. ✩✩✩✩✩ Feb 7, 2014 by Kevin Kwan Suburb: Newmarket Just want to say Jo from the Newmarket branch is such an awesome staff member!! I came in during lunchtime in a rush to sort out hiring a suit for the weekend and she was the friendliest, most genuine and helpful staff I've seen for a very long time - not just within suit hiring industry but in Auckland as a whole. She was very thorough in every measurement detail and helped me decide what looked the best, she didn't get annoyed when I couldn't make up my mind.. ✩✩✩✩✩ Jul 09, 2013 by Bhoo Gautam Suburb: Orewa Fantastic team. Superior, fast and friendly service. Highly recommended. Thanks guys for making my decision so easy and making me look good for my event. ✩✩✩✩✩ Oct 03, 2013 by Matt Hicks Suburb: Torbay Very Professional.. Matt Hicks ✩✩✩✩✩ Oct 02, 2013 by M Simich Suburb: Mairangi Bay Outstanding Service - Efficient and Appreciate the delivery to home. Thank you ✩✩✩✩✩ Sep 24, 2013 by AYLWARD Suburb: Whangaparaoa I found the particular staff member that served me to be very professional in understanding the activities I went through. ✩✩✩✩✩ Sep 23, 2013 by R. LAND Suburb: Army Bay Very Helpful, Professional. Thank You ✩✩✩✩✩ Sep 17, 2013 by Bastin Suburb: Takapuna Quick & Easy with details on file. ✩✩✩✩✩ Sep 16, 2013 by Matt Suburb: Parnell Fantastic - Exceptional Service ✩✩✩✩✩ Sep 18, 2012 by Quickfall Suburb: Birkenhead Excellent. Very helpful and efficient service. ✩✩✩✩✩ Sep 18, 2012 by Meegan A. Suburb: Glenfield Fantastic + helpful ✩✩✩✩✩ Sep 18, 2012 by A McFayden Suburb: Orewa Seamless service. Excellent. ✩✩✩✩✩ Sep 18, 2012 by Jonathan Suburb: Castor Bay The suit was comfy, perfect fit. The staff were nice and helpful. ✩✩✩✩✩ Sep 14, 2012 by Matthew Suburb: Birkenhead The suit was brilliant, current and tailored to fit perfectly. Everything was already ironed and tie was tied. Exceptional. ✩✩✩✩✩ Sep 14, 2012 by Dillon Suburb: Whangaparaoa Very impressed, good excellent service. ✩✩✩✩✩ Sep 14, 2012 by T Gunn Suburb: Takapuna Helpful, courteous. Very efficient. Thank you. ✩✩✩✩✩ Sep 14, 2012 by Bryn T Suburb: Castor Bay Good suit, good fitting. ✩✩✩✩✩ Sep 14, 2012 by James Bishop Suburb: Coatesville Smooth, easy, enjoyable ✩✩✩✩✩ Sep 14, 2012 by Cameron Brown Suburb: Milford Great, easy to organise, great suit + service |